Privacy Policy
Last Updated: Tuesday September 23, 2025
1. Introduction
Performance Holistics (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and disclose your personal information when you use our website [performanceholistics.ca] and our services, including but not limited to wellness coaching, nutrition programs, personalized health plans, and related offerings.
By using our site or engaging our services, you agree to the collection and use of information in accordance with this policy.
2. What Information We Collect
We may collect the following types of information:
Personal Information you provide directly:
E.g., name; email address; phone number; address; date of birth; health-related info (nutrition, labs, medical history); athletic goals; payment information.
Usage Information collected automatically:
E.g., IP address; browser type; device information; pages visited; referring/exit pages; date/time stamps.
Cookies and Similar Technologies
To track site usage, improve user experience, for analytics, etc.
3. How We Use Your Information
We use the information we collect for purposes including:
To deliver and manage our services (coaching, programs, personalized nutrition etc.).
To respond to inquiries and communicate with you.
To process payments.
To improve our website and offerings.
To send promotional / marketing materials, if you have opted in.
To comply with legal obligations.
4. Sharing & Disclosure
We will not sell your personal information. However, we may share your information as follows:
With service providers / contractors who assist us (e.g. payment processors, scheduling platforms, email services).
As required by law (court order, legal process).
To protect rights, safety, or property, or in exigent circumstances.
If Performance Holistics is involved in a merger, acquisition, or sale of assets, your data may be part of the transferred assets (with protections in place).
5. Data Retention
We retain personal information for as long as needed to provide services to you, comply with legal obligations, resolve disputes, enforce our agreements, etc. After that, data may be archived or deleted according to our retention policies.
6. Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration or destruction. However, no data transmission or storage is guaranteed to be 100% secure.
7. Your Rights
Depending on your jurisdiction, you may have rights such as:
Access to your personal data.
Correction / rectification.
Deletion of your personal data.
Restriction of processing.
Data portability.
Withdrawing consent.
If you wish to exercise any of these rights, contact us at: hello@performanceholistics.com
8. Cookies & Tracking
We use cookies / similar technologies to:
Facilitate site functionality.
Understand how you interact with the site (analytics).
For marketing (if consented).
You may set your browser to refuse cookies or alert you when cookies are being used. But note, some parts of the site may not function properly without cookies.
9. Children’s Privacy
Our services are not directed to children under the age of 13 (or whatever minimum age is applicable in your jurisdiction). We do not knowingly collect personal information from anyone under that age. If we become aware that we have collected data from a child, we will take steps to delete it.
10. International Transfers
If you are located outside Canada, your information may be transferred to, stored in, or processed in countries other than your own. We will ensure adequate safeguards are in place.
11. Changes to This Privacy Policy
We may update this policy from time to time. When we do, we will post the new version here, with a revised “Last Updated” date. We encourage you to check periodically for updates.
12. Contact Us
If you have questions or concerns about this Privacy Policy, contact
Performance Holistics
Email: hello@performanceholistics.com
Phone: (250) 516-0231
